Shipping, Payment & Taxes

Shipping & Handling

All Cool Scarf Products are shipped via Canada Post regular ground service for Letters and/or Parcels. If you require a rush shipment, please, contact us with a subject line “Rush Delivery Needed” for more delivery options. Extra Shipping & Handling costs may apply for a rush order.

All regular orders from heatcutters.com website are processed within two (2) business days. Please allow up to 7 business days for delivery within Canada. Customers are responsible for all shipping and handling charges.

Shipping and handling costs for all website purchases are added on the Paypal checkout page and are based on your total merchandise purchase as follows:

  • $6 CAD for purchases up to $18 CAD 
  • $8 CAD for purchases of $18.01-54 CAD 
  • $10 CAD for purchases of $54.01-90 CAD 
  • $12 CAD for purchases of $90.01-126 CAD 
  • $14 CAD for purchases of $126.01 CAD and up

Payment

We accept all major credit cards – Visa, American Express and MasterCard through PayPal.

Taxes

Any applicable taxes will be added on the Paypal checkout page.

Exchange/ Return policy

We will refund or exchange items returned within 30 (thirty) days of purchase if they are unused and in a resalable condition,  as well as in their original packaging. Shipping & Handling charges are non-refundable.

Prices are subject to change without notice due to price increases from our suppliers and currency fluctuations.

Please contact us if you have questions about our policies.

Thank you for shopping at heatcutters.com

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